Service Updates & Outages

Date: June 2, 2023

Dear Valued Members,

Our team has completed the setup of the required software and is currently in the process of backing up the data. We are making significant progress, and we anticipate that the service will be restored soon. We understand the importance of getting everything up and running as quickly as possible, and we appreciate your patience and support during this time.

We will continue to keep you informed of any further developments. Thank you for your understanding.

Best regards,
Candis Club Team

Date: June 1, 2023

Dear Valued Members,

Our team has made significant progress, and we’re getting closer to resolving the issue. You may have noticed that you can now log in to your account, although the channels are not yet functional. Rest assured, our team is diligently working on restoring the service and ensuring its stability. We anticipate that everything will be back to normal in the next few days.

Thank you for your continued patience and support.

Best regards,
Candis Club Team

Date: May 31, 2023

Dear Valued Members,

We wanted to provide you with a quick update regarding the service that is currently down. Our dedicated team is diligently working behind the scenes to address the issue and restore the service to its optimal functionality.

Rest that we are doing everything we can to resolve the situation as soon as possible. We appreciate your patience and continued support during this time. We will keep you informed of any significant developments or updates.

Best regards,
Candis Club Team

Date: May 29, 2023

Dear Valued Members,

We want to provide an update on the ongoing server repairs. Our team extends heartfelt thanks to our members for their understanding and cooperation throughout this process. Rest assured, we are actively addressing client requests and swiftly activating accounts for those who have chosen the alternative service and claimed the offer: https://candisclub.com/limited-time-plan-service-outage/

Please take note that if you claim a 12-month account, its validity will commence from the activation day. Regrettably, the date cannot be combined, added, or adjusted with your current account. We appreciate your understanding in this matter.

Thank you for your continued support as we work diligently to restore full service.

Best regards,
Candis Club Team

Date: May 28, 2023

Dear Valued Members,

Thank you for your patience and understanding. Our team is actively working on the issue and making progress. Despite a high volume of emails, we’re doing our best to respond as quickly as possible. Please bear with us as we work through the backlog. Your patience is greatly appreciated.

Best regards,
Candis Club Team

Date: May 27, 2023

Dear Valued Members,

Good news! We’re making steady progress in resolving the service issue. If everything goes as planned, we anticipate full restoration within 2-4 days. Thanks for your patience and support!

As we diligently work on restoring the service, we want to inform you that our limited time offer is still available for you to enjoy! Even if your original service is temporarily down, you can take advantage of this opportunity. Act now and seize this exclusive deal if you’d like immediate access: https://candisclub.com/limited-time-plan-service-outage/

Best regards,
Candis Club Team

Date: May 26, 2023

Dear Valued Members,

We regret to inform you that one of our servers is currently experiencing an unexpected outage. We understand the inconvenience this may cause, and we want to assure you that our dedicated team is actively working to resolve the issue and restore normal service as quickly as possible.

The root cause of the outage has been identified as a hardware failure in one of our core servers. Our engineers are working diligently to replace the faulty hardware and restore full functionality. However, due to the complexity of the issue, the resolution process is taking longer than anticipated.

Here are the key updates on the progress made so far:

  1. Identification of the issue: Our team quickly identified the hardware failure as the primary cause of the service outage. The faulty component has been isolated, and preparations are underway to replace it.
  2. Hardware replacement: Our technicians are currently procuring the necessary replacement parts and ensuring their compatibility with our infrastructure. We are prioritizing this task to minimize downtime.
  3. System restoration: Once the new hardware is available, our experts will proceed with the installation and configuration processes. Rigorous testing will be conducted to ensure stability and optimal performance.
  4. Communication channels: We understand the importance of keeping you informed. We will continue to provide regular updates through our website. Kindly bear with us as we work towards resolution.

We sincerely apologize for any inconvenience this service disruption has caused you. Rest assured that we are committed to resolving this issue and minimizing any future occurrences.

We greatly appreciate your patience and understanding during this time. Our team is doing everything possible to rectify the situation promptly.

If you require immediate access to a service while our current service is experiencing an outage, we have a special one-time offer exclusively for our valued users. You can now avail yourself of a 3-month, 3-month or 1-year access to an alternative service at a discounted rate. Please note that we apologize for any inconvenience, but trial accounts are not available during this period.

To claim this limited-time offer, please visit the following page: https://candisclub.com/limited-time-plan-service-outage/

We understand the urgency of your needs and want to provide you with a solution during this service interruption. By taking advantage of this offer, you can continue streaming smoothly while our team diligently works on restoring the original service.

We sincerely appreciate your understanding and patience during this challenging time and we thank you for your continued support.

Best regards,
Candis Club Team

Date: May 24, 2023

Dear Valued Members,

We are currently experiencing a high volume of emails, resulting in longer response times than usual. We apologize for any inconvenience caused. Rest assured, we are working diligently to respond to all requests. Your email is important to us, and we appreciate your patience.

Thank you for your understanding.

Best regards,
Candis Club Team